Frequently Asked Questions
Everything you need to know about your LEO LIN experience.
How long does shipping take for LEO LIN orders?
Standard shipping typically takes 3-5 business days within Australia, while international delivery can take 7-14 business days depending on your location and customs processing.
What is your return policy for seasonal collections?
We offer returns on all full-priced items within 14 days of delivery. Items must be in their original condition, unworn, and with all LEO LIN tags still attached.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend comparing your measurements against our chart, as our signature silhouettes are tailored for a precise fit.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Afterpay for flexible installments.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. Please contact our concierge team within 1 hour of placement if you need to make any changes, though we cannot guarantee modifications once an order has reached our warehouse.
Are your garments made from sustainable materials?
LEO LIN is committed to quality craftsmanship. We source premium silks, linens, and cottons, prioritizing ethical production practices and durable construction to ensure each piece lasts a lifetime.